A recent interview between Rebecca Schankerman, Ambra Health Field Marketing Coordinator, and Sarah Gabelman, Ambra Health Director of Product Management, about her career switch from Professional Services to Product Management and her fluffy Samoyed, Lucy!
Rebecca: Can you talk about your past experiences and what led you to Ambra?
Sarah: My first job out of college was in Support and Professional Services at a small Boston-based software company. I really loved the small company culture and collaborative atmosphere there. I was an English major, so it was great to be at a company that allowed me to learn on the job. That company was later acquired and I became interested in Ambra after a number of my colleagues moved over and started working here. I was really excited about the prospect of working for a small company again, knowing that my day-to-day work could make an impact.
Rebecca: What does a typical day look like for you?
Sarah: Ambra has a pretty quick release cycle, with new product releases every 6 weeks. The type of work that I’m doing heavily depends on where we are in that release cycle. Most of my days are spent working with Professional Services and Customer Success on enhancement requests from customers and then working with our Engineering team to build out those features. A lot of the functionality we release is something that a specific customer has requested, which requires a lot of collaboration between teams across the company.
Rebecca: You have been at Ambra for 7, almost 8 years. How has it been seeing the Product team grow throughout that time? Can you talk about how your position has evolved?
Sarah: When I started at Ambra we didn’t have a Product team! I was in Professional Services here for three years where I spent most of my time working directly with customers. As the company started to grow, I had an opportunity to start a dedicated Product team. Originally it was just me, but it has grown into a small team of really amazing people.
Rebecca: Where do you expect the Product team at Ambra to go in the next 2-5 years?
Sarah: I see the Product team growing quite a bit in the next couple of years. We are moving quickly as a company and there is a high demand for new features to be added into the product. Ambra is used for a variety of workflows, so it’s important that our product is both robust and flexible in order to stay agile. I think our team will add resources to product management and QA in the next couple of years to keep up with demand, and to keep up with the ever changing requirements of our customers.
Rebecca: Prior to working in Denver, you worked remotely in Boston. Now that you have had both the remote and office experience, what do you feel are the pros and cons to both routes?
Sarah: I like the mix of both! This past year has been really tough without the option of going into the office. Ambra, by nature, is a very collaborative company so it’s nice to be able to go into an office where you can ask a quick question or bounce ideas off of someone. I do really miss being able to chat and work with my co-workers in the office. On the other hand, we are very well suited at Ambra to work from home. People are always accessible and just a Slack message away. We’ve adapted to jumping on video calls instead of having meetings in person. The transition to work remotely during the pandemic was probably easier for Ambra than many other companies.
Rebecca: A tad off topic, but rumor has it that you have a fluffy Samoyed! Can you talk a little bit about your dog?
Sarah: Of course! Her name is Lucy. She is 4 years old and a total fluff ball. She is in her element now that we are headed into the winter months in Denver – she’s happiest sitting outside in a pile of snow all day. She is getting a little spoiled now that I’m working from home all the time though. She tries to trade her stuffed toys for treats. She will bring one and drop it at my feet like it’s a fair trade.
Rebecca: The Ambra Health team is currently working remotely. Where are you working from at the moment?
Sarah: I am working from my house in Denver. I have been here ever since we went remote. My husband’s office is also closed for now, so we’ve been trying to divide up the house and each take our space. It hasn’t been too much of a transition for me because I used to split my time working from home and the office, but I have really missed being able to see everyone else in the Denver office.
Rebecca: Any final words you would like to add about working for Ambra?
Sarah: The best part about working for Ambra by far is the team that we have. I think it’s amazing how hardworking and passionate everyone is about improving the healthcare space that we are in. The work we are doing is meaningful, and I feel so honored to work with people that feel that way too.
As Director of Product Management, Sarah manages the six-week product cycle from the planning phase to production release. Sarah moved from Boston to Denver 5 years ago and loves spending time exploring all that Colorado has to offer. Prior to joining Ambra, Sarah worked in Professional Services at NetSuite OpenAir. Sarah received a BA in English from Boston College.