Diagnosed with Silo Syndrome? A Cloud Based Treatment Guide

In a healthcare organization suffering from silo syndrome, each medical imaging system interacts primarily within that “silo” and can not communicate with other information systems.The term “silo” is a metaphor that suggests a similarity between grain silos that separate and store different types of grain and the segregated parts of an image management strategy. Check out our light hearted “symptom guide” and new eBook on the topic below!

First things first, how do you know your organization is suffering from Silo Syndrome? 

  • Had a paper cut from opening a CD mailed to you?
  • Are image uploads so slow that you’re forced to make awkward small talk to kill the time?
  • Does the thought of sharing images with another facility make you sweat?
  • Do you spend your free time hiding in a MRI machine rather than dealing with CD uploads?

Or does this feeling seem familiar?


Would you rather have this attitude towards image management?


Now that you’ve admitted to yourself that you operate in a siloed system, it’s time to discuss the steps you can take to overcome this debilitating illness. You may ask, why the cloud? Why not a VPN, group therapy, or carrier pigeons?

Repeat this mantra: Hello, my organization’s name is ___________. I am spending too much money, delaying patient care, and debilitating growth in my network.


Everyone likes to save money, and the potential for cost savings makes a sexy argument for the cloud. One way of controlling expenses is to lower standing costs and replace them with discretionary costs. Shifting from a capital expenditure (CapEx) to an operational expenditure (OpEx) reduce the upfront investment in hardware and infrastructure.

By employing a SaaS (Software-as-a-Service) business model, cloud providers can offer a predictable fee structure. In addition, the cost of system upgrades, maintenance, and storage are built into the structure and managed by the vendor. Organizations can focus on patients rather than IT issues. 


Silo syndrome not only causes a facility to suffer, but also those in its care. Picture this – you are a patient who has just been in a car crash. You are sent to your local trauma center who runs a few tests, realizes that you are beyond their care level, and sends you to the next trauma center.

Doesn’t that sound absurd? Unfortunately, it’s a more common scenario then many would like to admit. The cloud allows for image transfers and uploads from a variety of inputs. Web upload and transfers are leveraged in cases of referrals, pre-visit patient uploads, and electronic second opinion portals. Gateway software can be set-up to facilitate point-to-point connections through the cloud to transfer from DICOM modalities and PACS, as well as RIS via HL7. Once the image arrives to its destination, a cloud-based HTML 5 Zero Footprint viewer easily allows the image to be viewed from anywhere at anytime and on mobile devices. A physician called to the hospital in an emergency scenario can view the imaging ahead of time on his iPhone before even reaching the patient.


The cloud allows for rapid and efficient exchange among care providers, workflows firing away routing rules that automate processes, scalable vendor neutral archiving capabilities, and immediate access to data within EMR systems. Another key benefit of digitizing image exchange is that it provides enterprise-wide viewing of a study simultaneously. In other words, multiple specialists can access and view an exam at the same time and from different places.

The cloud act as an all-encompassing solution to your silo syndrome dilemma. Through the cloud, five key benefits can transform image acquisition and accessibility. 

To read more about the cloud’s benefits and customer use cases, download here.


Catherine Slotnick, Marketing Manager

About Catherine Slotnick

Catherine Slotnick is a passionate healthcare marketer with a deep interest in the latest & greatest in the Health IT space. As Ambra Health's Director of Marketing, Catherine primarily focuses on creating and sharing thought leadership content in the radiology and informatics space. Catherine graduated from the University of Virginia with a BA in Psychology & Art History. When she's not writing, she enjoys cooking and petting dogs that aren't hers.

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